Notifications
Knowledge Base does not send you notifications. It answers only when you ask, and nothing is pushed to you.
There are no alerts, no digests, and no scheduled summaries. You will not get a Slack message or an app banner from it out of the blue. It sits quietly until you open the Knowledge page or ask from Slack, then it replies to that one question.
When you ask from Slack, the reply is the only message it sends, and it comes back privately to you: it appears just for you in the channel, or as a direct message if you used the pop-up box. Other people in the channel do not see your question or its answer.
If you want a running view of what your agents are working on or surfacing, that lives on your other workspace pages (your home page and your feed), not here. Knowledge Base is a place you go to ask, not a place that comes to you.