Commands

Mention the Concierge in its own Slack channel. It only answers in that channel; a mention anywhere else is ignored. If the Concierge appears in the agent picker on the Assistant page in the app, you can ask it there too.

See Every Agent

@Agenteous help

Lists every agent on your install with one line on what it does and where to ask it: its Slack channel, or the app for agents that work there.

Ask Who Handles Something

@Agenteous who handles campaign planning?

It replies in your thread with the specialist's name and channel, or says there is no specialist for that topic. It does not do the work and it does not post in the specialist's channel.

Ask About Positioning or Go-to-Market

@Agenteous I need help with positioning for a new client

Marketing strategy, ideal-customer definition, campaign planning, positioning, and go-to-market belong to Marketing Strategist. The Concierge names it and the channel to ask in.

Ask What the Product Covers

@Agenteous what can Agenteous do?

You get a short answer drawn from the agents on your install. For the full list with descriptions, mention it with help, or open the Agents list.

Ask Something Out of Scope

@Agenteous our service seems to be down

Platform incidents, billing, contracts, legal, HR, and vendor accounts are not agent work. It says so plainly and does not pretend to route you.

Answer Its Question

If a request fits two specialists, it asks one question, for example whether you mean positioning or the written content. Reply in the thread and it names the right specialist.

Buttons

The Concierge has no approval buttons. It produces nothing to approve.