Agenteous·
Marketing Agents

Troubleshooting

Frequently Asked Questions

What Is a Deliverable Bundle?

A deliverable bundle is a coordinated set of outputs from multiple delivery agents, all serving one strategic goal for one client. A "content launch" bundle, for example, typically includes a blog post from Marketing Content, a keyword brief from Marketing SEO, social posts from Marketing Social, and a featured image from Marketing Designer. The Marketing Strategist designs the bundle, sequences the work so each agent has what it needs, and reviews outputs for alignment before anything reaches your clients.

Does the Marketing Strategist Produce Content, or Only Plan It?

It plans; it does not produce. Blog posts, social captions, ad copy, landing page code, and all other deliverables are the domain of the delivery agents. The Marketing Strategist writes the brief that each agent receives, sequences the work across agents, and reviews the outputs against the original goal. If you ask it for a blog post draft directly, it will redirect the request to Marketing Content.

How Is the Marketing Strategist Different from the Concierge?

The Concierge routes your messages to the right agent based on what you are asking for. It is the front door. The Marketing Strategist plans multi-agent campaigns, defines what each delivery agent should produce, sequences the phases, and reviews every output for strategic alignment. You might think of the Concierge as the receptionist and the Marketing Strategist as the creative director.

What Frameworks Does the Agent Use for Campaign Planning?

It applies SOSTAC (Situation, Objectives, Strategy, Tactics, Action, Control) for full-cycle campaigns, RACE (Reach, Act, Convert, Engage) when optimizing an existing program, PESO (Paid, Earned, Shared, Owned) for channel allocation, and PIE (Potential, Importance, Ease) for prioritizing tactics when a client has more ideas than capacity. You do not need to specify a framework; the agent selects the appropriate one based on your request.

Does the Agent Work with Multiple Clients Without Mixing Their Strategies?

Yes. The Marketing Strategist keeps each client's positioning, ICP, and messaging context isolated. Insights from one client's campaign do not carry into another client's briefs. Each plan is built specifically for the client named in the request.

What Happens After I Approve a Campaign Plan?

The agent begins coordinating briefs to the relevant delivery agents as campaign phases proceed. Each delivery agent receives a structured brief with its specific deliverable, the required inputs, and the QA gate it will be measured against. You receive a notification as each phase begins.

Do All Client-Facing Deliverables Go Through Marketing Brand Guard?

Yes. Every output that will be seen by your clients passes through Marketing Brand Guard for brand compliance review before it is marked ready for delivery. The Marketing Strategist routes outputs to Marketing Brand Guard after its own strategic QA pass. Both gates must clear before a deliverable is considered complete.

Common Issues

The Campaign Plan Came Back Too Generic

The agent needs specific brief information to produce a focused plan. Required inputs are: client, goal, target audience, channels, and the key message. Optional but important: timeline, budget, constraints, and success metric. If your plan felt generic, provide more specific inputs and post a revision request in the strategy channel.

The Agent Asked for Clarification but I Already Gave the Information

This can happen if the information was in a longer message and the agent did not parse it cleanly. Reply with the missing item stated plainly: "The audience is mid-market SaaS companies, 100 to 500 employees" rather than burying it in a paragraph. The agent will proceed.

The Agent Is Not Responding

  1. Check that you mentioned @Agenteous in the strategy channel (not a different channel and not a DM).
  2. Wait up to 30 minutes for complex requests; campaign plans take time.
  3. If there is still no response after 30 minutes, post a fresh request with the same brief. If the issue persists, contact support@agenteous.com.

A Delivery Agent's Output Keeps Failing Strategic QA

  1. Review the original campaign brief for specificity. Vague inputs produce misaligned outputs.
  2. Confirm the delivery agent received clear inputs in its brief: keyword brief, brand profile, audience description, word count target, and CTA.
  3. If the same agent fails QA a second time, the Marketing Strategist will escalate to human review automatically. Check the escalation notification in the strategy channel.
  4. If the brief itself was the problem, revise it in a follow-up message before re-requesting the deliverable.