Meeting Notes

Your meeting notetaker is the transcription tool your agency connects to record and transcribe calls. Common choices include AskElephant, Fireflies, Otter, and similar tools; your agency picks one during setup. Whichever you connect, Agenteous reads the transcript it produces. After a recorded call, the Meeting Assistant reads that transcript and uses it to produce a meeting brief, extract action items, and draft follow-up emails.

What the Agents Do with Your Meeting Notes

Reading Transcripts

The Meeting Assistant watches your connected notetaker for new transcripts after your calls. When one is ready, it reads the full transcript, including speaker turns and who attended. Transcripts usually become available a short while after a meeting ends, so the brief follows soon after the call.

Meeting Briefs

Once the transcript is available, the Meeting Assistant produces a brief: decisions made, key discussion points, open questions, and attendees. The brief appears on the Meetings page in the app and posts to Slack for your review.

Action Items

The Meeting Assistant extracts action items from the transcript and presents them as a checklist. You review the list, check the items you want to track, and the agent dispatches tasks for the ones you approve. The checklist shows up both on the Meetings page and in Slack.

Follow-Up Drafts

The Meeting Assistant also drafts follow-up emails based on the transcript. Drafts appear as approval cards on the Meetings page and in Slack. When you approve one, it lands in your email Drafts, ready for you to send.

Knowledge Context

Past transcripts give the agents context on a client relationship. When you ask about a prior discussion or need background before a call, the agents draw on what was said in earlier meetings.

How to Tell It Is Connected

When your notetaker is connected, the Meeting Assistant produces a meeting brief shortly after a recorded call ends. You can see the brief on the Meetings page in the app, and it also posts to Slack. If you hold a recorded meeting and no brief appears within an hour, or the agent notes that no transcript was found, check that your meetings are being recorded by your notetaker, then contact support@agenteous.com.