Re-engaging Dormant Prospects
Some prospects go quiet. A deal stalls, a contact stops replying, an email thread you started never gets an answer. This page is where Agenteous brings those quiet prospects back to your attention and hands you a warm, ready-to-send email for each one.
The Sales Assistant watches your deals, your contacts, and the email threads you have sent for signs that a conversation has gone cold. When it finds one, it writes a short re-engagement email tailored to that prospect and saves it straight into your email Drafts. You open the draft, read it, tweak anything you want, and send. Nothing leaves on its own; the draft waits in your mailbox until you decide.

What You See
The page opens with a glance band of three numbers so you can size up the work before you read any of it:
- Awaiting Review: re-engagement drafts the system has written and is waiting for you to look at.
- Flagged: drafts the brand check wants you to read more carefully before sending.
- Sent: drafts you have already opened and sent.
Below that sits a Run a Scan Now button. The system already checks for dormant prospects on its own throughout the day; this button lets you trigger a fresh check on demand and surface anything new right away. After a scan finishes, it tells you how many drafts it wrote and how many new dormant prospects it found.
Under the button is the feed of re-engagement drafts, newest first. Each draft shows:
- Who it is for: the recipient's name and email.
- The subject line of the email that is waiting in your Drafts.
- When it was drafted.
- The reason it surfaced: a short note explaining why this prospect counts as dormant (a stalled deal, a contact who has gone quiet, or a sent thread that never got a reply).
- Brand-check flags, when there are any: a highlighted note pointing out something in the wording worth a second look before you send.
What You Can Do
- Run a scan on demand. Click Run a Scan Now to check for newly dormant prospects and draft fresh re-engagement emails for the most recent ones. The rest are picked up on the next automatic pass.
- Open a draft to review and send. Each draft has an Open button that takes you straight to that email in your Drafts, already written and addressed. Read it, edit anything you want to change, then send it from your mailbox in the usual way.
- Dismiss a prospect you do not want to pursue. If a draft is for someone you have no interest in re-engaging, click Dismiss. The draft disappears from your list and that prospect stops resurfacing until it goes quiet again later.
How It Connects
This page is powered by the Sales Assistant. The Sales Assistant runs the scans, decides which prospects have gone dormant, writes each re-engagement email, and runs every one through a brand check before it lands in your Drafts. This page is simply where you review what it produced and act on it.
The brand check that flags some drafts uses one-to-one email etiquette, not the rules for broadcast marketing posts. A flag is a prompt to read that draft a little more closely before you send, not a blocker. You stay in control: open the draft, adjust the wording if you agree, and send when you are happy with it.